Ideas / Choose the right form

An idea to work with

Choose the right form

A clearer process, deterministic automation, AI assistance, and an agent are different choices for different work.

The principle

Use the simplest approach that can meet the need.

01

Remove avoidable work

Check whether clearer intake, better information, or fewer handoffs would solve the problem.

02

Separate rules from judgment

Stable rules suit deterministic automation. Unstructured interpretation may benefit from an AI-assisted step.

03

Bound any autonomy

Dynamic tool use introduces additional uncertainty. Keep permissions, evaluation, oversight, and recovery explicit.

Take it to your team

Three questions to start with.

  1. Are the rules stable?
  2. Is the task interpretation or execution?
  3. Can a person review consequential actions?